If you have any questions regarding the booking process please refer to our FAQs.
Payment for confirmed yachts should be made by credit card over three payments.
Once the initial reservation is submitted on the Yachts and Friends’ website, you will have 24 hours to pay the first instalment of 10%. Once this has been paid, your option will turn into a confirmed booking where terms and conditions apply. Thus, the first instalment acts as a deposit, which is non-refundable if the booking is subsequently cancelled. If payment is not made within 24 hours, the option will automatically expire.
Please ensure you check your spam filter if you do not receive a confirmation email as it may have ended up there.
All bookings will be paid in 3 instalments:
If preferred, you may settle the total in one payment.
Paying with Credit card
We accept Visa, MasterCard and American Express. Some people experience problems making payments with their credit cards, since the size of the payment is above average for most online payments. Some credit cards and banks flag the purchase due to limits set by the banks. If your payment is declined, please contact your bank to check with them first for possible reasons:
Your bank requires you to activate 3-D secure, a feature that we support. 3-D secure is an extra layer of security where you are redirected to your bank to submit a personal pin code in order to identify the buyer before the purchase goes through.
If you still can't make the payment please use another card or contact us at firstname.lastname@example.org
The deposit is a kind of insurance that is paid directly to the yachting company at check-in on site. It is a security deposit against damages caused to the yacht during the week. If there is no damage to the yacht at check-out, the entire deposit is returned. Deposits can be paid either by card or in cash.
Yachts and Friends does not arrange flights. To get your flight at a reasonable price we recommend booking your flight as early as possible. We recommend you book a flight that lands before 3pm local time in order to get to the marina in time and leave on the same day.
We do not offer airport transfers, but if in doubt about getting to the marina, get in touch with our team and they can advise - email@example.com.
We recommend that you, and all members of your yacht charter party have comprehensive travel insurance prior to departure. Please make sure you don't travel without adequate insurance!
Click here to see the complete Terms & Conditions before you book.